Terms and Conditions

Welcome to Talentilo!

At Talentilo.Co.Ltd., we’re dedicated to providing you with the best experience through www.talentilo.com and our related services. These Terms and Conditions outline the rules and guidelines for using Talentilo’s services.

We know legal terms can be a lot to take in, but they’re important to ensure everything runs smoothly. So, please take a moment to read through these carefully. By using Talentilo, you confirm that you’ve read, understood, and agree to these terms. If you don’t agree, we kindly ask that you refrain from using our services.

Entering into These Terms & Conditions

By using Talentilo’s services, you agree to be bound by these Terms and Conditions, which override any prior agreements you may have had with us. To enter into this agreement, you must meet the following criteria:

For individuals: You must be at least 18 years old and legally capable of entering into an agreement.
For businesses: Your entity must be properly registered and in good standing in its jurisdiction. The person accepting these terms must have the necessary authority to act on behalf of the company.

You cannot access Talentilo’s services without prior written consent if you intend to:

Copy or reproduce our content;
Use Talentilo as a competitor;
Monitor or analyze our performance or functionality;
Conduct benchmarking or competitive research.

We reserve the right to terminate your access to our services at any time, for any reason, without prior notice. If we find that you have accessed our platform for any of the above purposes, we may take legal action.

Changes to These Terms

Talentilo may update these Terms and Conditions at any time at our sole discretion. If we make changes, we’ll post the updated version on our website. Your continued use of Talentilo’s services means you accept the revised terms. If you disagree, you should stop using our services. The changes will take effect either immediately upon use or 30 days after posting, whichever comes first.

Using Talentilo’s Services

Creating an Account

Some features on Talentilo require an account. To create one, you must:

Complete our sign-up form.
Accept these Terms and Conditions.

Each customer can have only one account. If multiple users need access, the account holder must assign them as additional users. It’s the account holder’s responsibility to ensure all information provided is accurate and up to date.

If you allow additional users, they will be considered authorized to act on your behalf. Talentilo is not responsible for verifying a user’s authority. If we have any doubts, we may restrict access until verification is complete.

Logging In

Each account is provided with a username and password. These credentials:

Must not be shared between multiple users.
Should be kept confidential.
Must be updated if an employee leaves or their role changes.

Please notify us immediately if:

You suspect unauthorized use of your account.
A user leaves your organization.
A user’s role changes.

Your Data and Responsibilities

If you upload or share any content on Talentilo, you are responsible for ensuring:

Your data complies with these Terms and all applicable laws.
You own or have the right to use the data.
You do not upload any harmful, offensive, or unlawful material, including:
- Viruses, malware, or harmful code;
- Threatening, abusive, or harassing content;
- Defamatory, obscene, or hateful material.

Accuracy of Data

Talentilo does not guarantee the accuracy of customer data. While we provide tools to organize and manage your data, you are responsible for ensuring its correctness and reliability.

Unlawful Content

We do not actively monitor all content, but if we become aware of unlawful or harmful material, we may:

Notify you about the issue;
Remove or block the content;
Restrict your access;
Take further action as necessary.

If required by law, we may also disclose your information. If this happens, we’ll make reasonable efforts to inform you unless legally prohibited.

Using Talentilo’s Services

By agreeing to these Terms, you receive a non-exclusive, non-transferable, limited license to use Talentilo’s services for purposes such as:

Storing and managing your customer data;
Creating reports and organizing information;
Assigning user roles and responsibilities;
Customizing Talentilo’s features to fit your needs.

Your use of Talentilo’s services is subject to compliance with these Terms and the payment of any applicable fees.

Technical Support

We’re here to help! Talentilo provides technical support to account holders upon request. We aim to respond as soon as possible. However, response times may vary, especially for users without an account.

For support, visit our contact page on our website.

Modifications to Talentilo Services

At Talentilo, we’re always striving to improve and adapt to better serve you. To keep up with evolving needs, we may modify our services or certain features from time to time—always with the goal of enhancing your experience. While we won’t always provide prior notice, we do want you to feel informed and assured. Here’s what this might include:

Adjusting Fees: Sometimes, pricing needs to change. If we adjust our fees, we’ll make sure to give you clear notice before your next subscription renewal. This applies to plan pricing, add-ons, and optional services. We believe in transparency, so you’ll always know what to expect. If there’s an issue with fee collection, we may attempt to collect at a later time, or, if necessary, temporarily suspend or even cancel your account. Our goal is fairness, and we’ll always work toward the best resolution.
Rebranding: We may refresh our brand from time to time to reflect our values and commitment to quality service. While this won’t affect how you use our platform, we hope you’ll love our evolution as much as we do.
Service Evolution: Technology moves fast, and we want to focus on delivering the most impactful tools. This means we may discontinue or evolve certain features or services. If something changes, it’s because we’re making room for something even better.
Protecting Talentilo: We’re committed to maintaining a secure, trustworthy platform. If we detect any activities that may violate intellectual property rights, involve harmful software, or break the law, we’ll take the necessary action to protect our users and our platform.

If any changes don’t work for you, please let us know. However, by continuing to use Talentilo after modifications take effect, you’re agreeing to those updates. We want to assure you that we won’t be held liable for modifications, suspensions, or discontinuations of any services.

Job Advertising with Talentilo

We know how important it is to connect with the right talent. That’s why Talentilo offers job advertising across multiple channels, including job boards and your career page. Here’s what you need to know:

Accuracy and Responsibility: While we monitor postings to a reasonable extent, we don’t guarantee the accuracy or authenticity of job ads. Ultimately, it’s up to you as the employer and job seekers to conduct your own due diligence.
Limitation of Liability: Talentilo isn’t responsible for any damages or losses related to inaccurate or misleading job ads. We always encourage job seekers to research opportunities thoroughly before applying.
Fees and Distribution: Some distribution channels come with additional fees, which we’ll always disclose upfront. We make every effort to ensure your job postings reach the right platforms, but we can’t guarantee acceptance or visibility.
Third-Party Policies: External platforms have their own policies, and they may reject a job ad for any reason. Unfortunately, Talentilo isn’t responsible for third-party decisions and cannot offer refunds if an ad is rejected.
Customer Responsibility: When you post a job ad, you’re giving us permission to distribute it. While we provide the tools, you’re responsible for selecting, interviewing, and verifying candidates, as well as complying with labor laws.
Indemnification: If any legal issues arise from your job postings, you agree to hold Talentilo harmless and cover any related costs.
Compliance: You must comply with third-party policies when using their platforms. You also agree not to post misleading, spammy, or offensive content.

Data Processing Contract

Talentilo helps you collect, store, and organize candidate data within our platform. As the data controller, you determine how this data is used, while we ensure compliance and security. Here’s what you should know:

Duration: We’ll process data on your behalf until you terminate our services. After termination, we’ll store your data for six months in case you decide to reactivate your account.
Parties' Rights and Obligations: Our team is committed to confidentiality and will cooperate with audits to ensure compliance, though these costs are your responsibility.
Restrictions: Talentilo services must be used within the scope of our Terms and applicable laws. Certain uses require prior written consent from us.

Privacy and Data Protection

Your privacy is important to us. Talentilo follows strict data protection policies and has obtained SOC 2 Type 2 certification, demonstrating our commitment to security. We comply with international data regulations, including GDPR. For full details, please review our Privacy Policy on our website.

Intellectual Property Rights

Talentilo’s Intellectual Property: Everything on our platform—our services, materials, and content—is owned by Talentilo and our partners.
Your Customer Data: You’re responsible for the data you upload and manage within the platform.

Third-Party Sites, Products, and Services

Talentilo may include links to other websites or services. While we aim to provide useful connections, we’re not responsible for third-party content or practices.

Disclaimers & No Warranty

Talentilo services are provided “AS IS” and “AS AVAILABLE.” While we strive for excellence, we can’t make absolute guarantees. Your use of our services is at your own risk.

Indemnification

You agree to defend and hold Talentilo harmless from any claims, damages, or losses related to your use of our platform.

Limitation of Liability

Talentilo isn’t liable for any indirect damages resulting from service use. We’ll always do our best to support you, but certain risks are beyond our control.

Fees & Account Balance

Service Fees: Your access to Talentilo is subject to the fees listed on our website or your invoice.
Credits Balance: We may adjust credits allocated to an account at our discretion.

SMS Messaging Service Terms and Conditions

At Talentilo, we value our users and want to ensure transparency when it comes to our SMS messaging service. Please take a moment to read through the following terms and conditions that govern this service. By signing up, you agree to comply with these terms, ensuring a smooth experience for all users.

1. Introduction to Our SMS Service
When you opt into our SMS service, you may receive updates, reminders, promotional messages, or other relevant notifications related to Talentilo. This service is designed to keep you informed about your account, job opportunities, events, and other important updates.

2. How to Subscribe and Unsubscribe
You can opt into our SMS service through various means, such as signing up on our website, filling out a form, or texting a designated keyword. If you ever wish to stop receiving messages, you can simply reply with "STOP," and we will promptly remove you from the list. Need help? Just reply with "HELP," and we will guide you through any concerns.

3. Message Frequency
We respect your time and will only send messages as necessary. The frequency may vary depending on your engagement level and the nature of the messages. However, we strive to keep them relevant and non-intrusive.

4. Possible Message and Data Charges
Standard message and data rates from your mobile carrier may apply. Be sure to check with your provider if you are unsure about potential charges. Talentilo is not responsible for any fees incurred through your mobile plan.

5. No Guarantees on Delivery Timing
While we make every effort to deliver messages promptly, delays may sometimes occur due to carrier issues, network congestion, or technical difficulties beyond our control.

6. Security and Privacy
Your privacy is important to us. We do not sell or share your phone number with third parties for marketing purposes. Our SMS service follows strict security measures to protect your data. However, since SMS is not always a fully secure form of communication, we advise against sharing sensitive personal information via text messages.

7. Liability and Limitations
Talentilo is not responsible for any damages or losses arising from missed messages, delayed delivery, or any errors in our SMS service. Our service is provided as-is, without any warranties regarding availability, accuracy, or reliability.

8. Changes to Terms and Conditions
We may update these terms from time to time. If any significant changes are made, we will notify users accordingly. Continuing to use the service after updates means you accept the new terms.

Talentilo AI Services Terms and Conditions

Our AI-powered features are designed to enhance your experience, offering career guidance, job recommendations, and personalized support. By using these features, you acknowledge and accept the following terms:

1. How Talentilo AI Works
Our AI tools analyze your profile, preferences, and engagement to provide customized recommendations and insights. While we strive for accuracy, AI-generated content may not always be perfect or completely error-free.

2. Your Responsibility as a User
The AI-generated recommendations should be used as guidance rather than absolute decisions. It is your responsibility to verify any advice or suggestions before making important career moves.

3. Data Usage and Privacy
We prioritize user privacy and ensure that AI-driven features adhere to data protection standards. Your personal data is used solely for improving recommendations and is never sold to third parties.

4. Limitation of Liability
Talentilo does not guarantee job placement, interview success, or any career outcomes based on AI-generated advice. Users are encouraged to use their judgment and seek human advice where necessary.

5. AI Service Updates
Our AI features are constantly evolving. As we improve our technology, there may be updates that change how the service functions. We will notify users about any major modifications.

General Terms for Talentilo Users

To ensure a positive experience for all, Talentilo has a set of general terms that apply to every user of our platform.

1. User Conduct
We expect all users to engage respectfully and professionally on our platform. Misuse, fraudulent activities, or harassment will result in immediate account suspension or termination.

2. Accuracy of Information
Users must provide accurate and up-to-date information when creating profiles and applying for jobs. Any false or misleading details can result in account suspension.

3. Intellectual Property Rights
All content, trademarks, and features within Talentilo are protected under intellectual property laws. Unauthorized copying, distribution, or modification is strictly prohibited.

4. Disclaimers and Warranties
While we strive to provide high-quality services, Talentilo cannot guarantee uninterrupted access, error-free operations, or specific outcomes from using our platform. The services are provided on an "as-is" basis.

5. Updates to Terms and Conditions
We may revise these terms periodically to reflect new features or legal requirements. Users will be notified of any major changes, and continued use of Talentilo implies agreement with the latest terms.

By using Talentilo’s services, you acknowledge and agree to these terms and conditions. If you have any questions, feel free to reach out to our support team. We appreciate you being a part of the Talentilo community!